Enhanced Cleaning

We’ve now introduced procedures for enhanced cleaning between bookings.  We already have a long-held and hard-earned reputation for cleanliness and presentation, but our procedures now additionally include thorough disinfection and sanitization, carried out in accordance with UK-wide government guidelines for cleaning in non-healthcare settings.

The additional equipment, labour and consumbles will add very significantly to our costs. We’re able to absorb some of the increase, but its affect on short bookings is so significant that we have no choice but to modify our pricing model, so as to ensure that bookings of less than a week contribute meaningfully towards the additional costs.  It’s not all bad news, however : the price for bookings of about a week will not noticeably change, and longer bookings – especially those of a fortnight or more – will cost slightly less than they would have cost before the changes.   It is, surely, only fair that those staying for longer don’t subsidize those staying only for a short break, or that a couple don’t subsidize a large family or group of friends.

The need for enhanced cleaning will be reviewed at least monthly, and any changes that are necessary will be implemented promptly. Whilst we would certainly not retrospectively increase charges, we may, if appropriate, retrospectively reduce or eliminate the additional charges, and refund to the guest the savings.

The need for enhanced cleaning will be reviewed frequently, and any changes that are necessary will be implemented promptly. We may retrospectively reduce and refund these surcharges, but will not retrospectively increase them.

Until 28th May 2020

During this period we are not accepting new bookings, other than may be required to meet an urgent need arising from the pandemic.

Before booking, please call us on 01878 700828 to discuss any special requirements and double-check availability.  Also, we will have to check that there will remain at least one day unbooked between your booking and the preceding and following bookings. This is to provide time for enhanced cleaning and sanitizing.

Existing bookings : If you can get here, we can provide the accommodation!

Existing bookings : If you can get here, we can provide the accommodation!

29th May 2020 to March 26 2021

During this period we will accept new bookings for holidays in accordance with our standard terms and conditions, except that any reference to ‘eight weeks’ in relation to payments and cancellations will be substituted with ‘eight days’, to allow guests more flexibility in dealing with the uncertainties of the current crisis.

For existing bookings during this period, we will not expect balance payments until eight days before the arrival date. If you can get here, we can provide the accommodation!

After March 26 2021

Bookings that will start on or after March 26th 2021 may be made for anyone in accordance with our usual terms and conditions : they shall be for holiday purposes only.


 

The reference dates above will be reviewed, as and when the government reviews the emergency regulations.

Updated 2020-05-02 @ 08:45am